How hard can it be?

I’ve had the opportunity to ride shotgun with an energetic healthcare entrepreneur for well over half of my professional career. During this time, Nathanial Findlay and I have strived to make healthcare more accessible to patients and easier to deliver for practitioners. My focus on the technology side of the journey has taken me from large hospital systems to primary care practices to virtual chronic care management, and now to aging in place. When I step back and look at how my career has evolved, I realize what I’m most passionate about is helping improve the lives of patients and instilling confidence in their loved ones that their parents are being treated and cared for in the best possible way. My career has followed a path from institutional brick-and-mortar to the local primary care physician’s office to the Internet. Now, it has culminated in the home, where folks most want to receive care. This is where we find Lifeguard, providing tech-enabled quality in-home care.

Caring for your mother and father just got easier

Lifeguard addresses the growing challenge of aging in place. We match care teams comprised of top-notch professionals with seniors who desire to remain in their homes. The beauty of Lifeguard is that we are layering in cloud-based technology, wearables, and discreet monitoring where it makes sense and provides an optimal experience. This technology is not only for seniors, but also for their families who want to be involved in their parents’ lives but can’t always be there.

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We design and develop innovative healthcare technology

I have been fortunate enough to wear many hats at Myca, from the product manager who helped launch our EHR in Brooklyn, to business development, to sales and marketing, and now operations. Regardless of my role, I have always been surrounded by top-notch teams who shared the goal of improving the patient/physician experience. Myca is our launching pad and the technology backbone of several international installations, including in the United States, the Middle East, and Australia. The Hello Health, Wellbox, Santé Sans Fils, and Lifeguard brands are all powered by the Myca Platform.

Electronic health revenue

When Electronic Health Record companies were focusing on the payment cycle for physicians, Hello Health shone the spotlight on the patient-provider relationship. From the beginning, we wanted to improve the communication between patients and the people taking care of them. This was the driving force behind Hello Health. With a full-featured patient portal, we made Hello Health the first EHR with an integrated telemedicine tool and HIPAA-compliant secure messaging in the U.S. market. Oh yeah, and we also made doctors money.

Hello Health and Jay Parkinson

The Hello Health Experience

Dr Beautyman using Hello Health

Groundbreaking telehealth

Health without waiting lines? Enter Santé Sans File, which can be translated to “health without the wait” or “wireless health”. In fact, it was both. We really broke new ground here in the province of Québec when we launched this beta test before “Internet medicine” was even on the radar of lawmakers. Fun times to say the least. It was the launch of Santé Sans File that drove us to the U.S., a market that was looking for innovation.

Innovation at the point-of-care

Brought on by Nat to define the clinical role of a hospital-based bedside computer called the Pyxis PatientStation, I was given free rein to explore the technology market, work with nurses and pharmacists in the field, and ultimately design and develop a point-of-care nursing documentation tool. I would go on to manage Cardinal’s newly acquired flagship product from CareFusion, MedAdmin, which incorporated 5-rights checking and barcode scanning at the point-of-care.